At low volume it never pays to hire someone or buy a tool for this. That’s exactly why the errors stick around.
Home textiles · ~4,000 orders / month · 10+ invoices, checked by hand · Single 3PL, inherited contract
A 1 lb shipment billed as 8 lb
Invoices checked by hand each month
Of a manager’s time is tied to other tasks
Person doing all of it
One person, 10+ invoices by hand
Catches the obvious errors, misses the small ones
Small errors lead to big costs
A team monitoring for billing errors costs both money and time. You can’t justify a tool or a team, so it falls to someone already busy. They catch the obvious errors, miss the small ones, and burn hours chasing credits.
We run the checking and the claims, start to finish. You get the coverage without the load.
